Contact Support

Connect with Our Freight Settlement Experts

Dedicated support for carriers, shippers, and consignees across Europe. Choose the channel that works best for your operation.

Choose Your Preferred Contact Channel

Get expert assistance the way that suits your operation

Email Support

Detailed responses for complex settlement queries, compliance questions, and account management

support@tarlabs.es

WhatsApp Support

Rapid responses for urgent lane issues, payment status checks, and on-the-road assistance

+34 622 24 24 42

Response Times

Email < 24 hours
WhatsApp < 1 hour

Support Hours

Every Day
9:00 AM - 9:00 PM CET
Currently Online
24/7 emergency support available for verified operators

Get in Touch

General Email
support@tarlabs.es
WhatsApp
+34 622 24 24 42

Ready to optimise your freight operations? Choose your path:

Need Quick Answers?

Browse our FAQ for common questions about freight settlement, verification, and platform features

Frequently Asked Questions

Find answers to common questions about CargoPay, payment workflows, carrier verification, and EU compliance

View FAQ

Our European Offices

Visit us at our headquarters

Spain Office

Fuensalida, Toledo
Castilla la Mancha, Spain

Operations for Southern Europe and Mediterranean lanes

Ireland Office

Newcastle Road, Lucan
Co. Dublin, Ireland

Operations for UK, Ireland and Northern European lanes

Ready to Optimise Your Freight Operations?

Don't wait—join hundreds of carriers and shippers who trust CargoPay for structured, secure freight settlement