Step-by-Step Guide

How CargoPay Works

CargoPay is not another invoicing tool. It is a system that connects shipments and payments into one controlled, verifiable workflow, eliminating the financial risks that define European road freight.

CargoPay aligns with European logistics digitalization

From July 2027, all EU Member State authorities will be required to accept electronic freight transport information via certified platforms under the eFTI Regulation. Payment processes cannot remain analog in a digital ecosystem. CargoPay bridges that gap today.

Step 1 Registration & Approval

Registration and Approval

Before using CargoPay, your company must be verified. This is not optional. It is fundamental.

By ensuring that every participant in the network is legitimate and trustworthy, CargoPay creates an environment where both carriers and brokers can operate with confidence. Verification includes company registration documentation, operational details, and, where applicable, insurance credentials.

Company registration proof
Operational credentials
Insurance documentation
Authorized representative ID
View Required Documents 2–5 business days verification
Company verification process
Step 2 Payment Request Creation

Creating a Payment Request

Once your account is active, you create a payment request linked to a specific shipment.

This level of detail ensures full clarity for both parties. There is no ambiguity about what is being paid for or when payment is due.

Each Request Includes
  • Description of the service
  • Shipper and consignee information
  • Identification of who pays
  • Origin and destination
  • Total amount and currency
  • Payment workflow selected
  • Shipment reference number
Choose a Payment Workflow
Creating a payment request
Step 3 Secure Delivery

Sending the Payment Request

The payment request is sent by email only.

This is intentional and strategic. Email delivery ensures the request reaches the correct recipient without the security vulnerabilities associated with public links or messaging platforms. It creates a verifiable record of communication and keeps the transaction within a controlled, professional channel.

Why Email Only?

Public links can be intercepted or shared unintentionally. Email provides a documented, verifiable, and professional delivery channel that reduces phishing and impersonation risk.

Complete Audit Trail

Every communication is logged. Timestamps, recipients, and content create an enforceable record for both parties.

Secure email payment request delivery
Step 4 Payment Execution

Payment Execution

The customer completes the payment using available methods. Depending on the selected workflow, this may be immediate, authorized and held, or staged.

Immediate

Full payment processed before shipment begins.

Authorized

Funds secured and held; charged only upon delivery.

Staged

Deposit upfront, balance at agreed milestones or completion.

All Major Methods

Cards, digital wallets, Buy Now Pay Later (Klarna).

Compare Workflows
Payment execution screen
Step 5 Shipment Execution

Shipment Proceeds with Confidence

Once payment conditions are satisfied, the shipment proceeds.

This is the core shift CargoPay enables: payment is no longer an afterthought to operations. It is integrated into the operational workflow from the very first step.

Financial risk eliminated or substantially reduced

You move freight knowing payment is secured or already completed.

Expectations are clear and documented

Both parties operate under defined, verifiable terms that create accountability.

The model shifts permanently

From "move first, hope to get paid later" to "secure payment, then operate."

Shipment execution after payment

Which Payment Workflow Fits Your Operations?

Not all shipments carry the same financial risk. Compare CargoPay's three structured workflows: Immediate Payment, Authorization, and Deposit & Balance, to find the right fit for every transaction.

Immediate

Zero risk. Pay before the wheel turns.

Explore
Authorization

Secured funds with delivery flexibility.

Explore
Deposit & Balance

Working capital for long-haul operations.

Explore
Compare All Workflows