Cookie Policy
Understand the cookies and tracking technologies powering the CargoPay freight settlement platform. Fully GDPR and ePrivacy Directive compliant β no hidden surveillance, no ad-tech trackers.
GDPR Compliant
Full EU ePrivacy Directive compliance
User Control
Granular cookie preference management
Transparent
Zero ad-tech or cross-site tracking
1. What Are Cookies
Cookies are small text files stored on your device β computer, tablet, or mobile β when you navigate to websites. They are widely used to make platforms function efficiently and to provide operational intelligence to platform operators.
CargoPay deploys cookies and similar tracking technologies to ensure the secure operation of our freight settlement platform, analyse lane utilisation patterns, and optimise the carrier and forwarder experience. We comply fully with the EU General Data Protection Regulation (GDPR) and the ePrivacy Directive. No behavioural advertising cookies. No cross-site tracking pixels. No data brokers.
2. Types of Cookies We Use
CargoPay deploys the following cookie categories across the platform:
| Cookie Category | Purpose | Required |
|---|---|---|
| Essential Cookies | Required for platform authentication, session management, and CSRF protection | Required |
| Performance Cookies | Help us understand how carriers and forwarders interact with the platform | Optional |
| Functionality Cookies | Remember your language, dashboard layout, and notification preferences | Optional |
| Third-Party Cookies | Used by Stripe for payment security and Cloudflare for network protection | Optional |
3. Essential Cookies
These cookies are non-negotiable for platform operation. They enable core functionality β authenticated sessions, CSRF token validation, and secure data transmission during freight payment workflows. You may disable them via browser settings, but doing so will prevent access to the CargoPay dashboard and payment settlement features.
Session Cookies
Maintain your authenticated session across the platform, enabling secure access to payment requests, invoice generation, and lane management without repeated re-authentication. Deleted when your browser session ends.
Security Cookies
Protect against cross-site request forgery (CSRF) attacks and ensure the integrity of freight settlement transactions. These cookies validate that every payment authorisation and capture request originates from your authenticated session.
4. Performance Cookies
These cookies help us understand how carriers and forwarders interact with the platform by collecting and reporting usage data anonymously. This intelligence drives platform optimisation β faster page loads, reduced settlement friction, and prioritised feature development.
- Page load time analysis and performance monitoring across settlement workflows
- Error tracking and bug reporting to minimise payment workflow disruptions
- Feature usage analytics to prioritise carrier and forwarder experience improvements
5. Functionality Cookies
These cookies allow the platform to remember choices you make β preferred language, regional currency display, dashboard layout, and notification preferences β delivering a personalised freight management experience.
- Remember your preferred language setting across the freight settlement platform
- Remember your notification preferences for payment confirmations and POD alerts
- Maintain your dashboard layout and lane management preferences
6. Third-Party Cookies
A limited set of cookies is placed by trusted third-party services integral to platform operation. These are optional and can be managed through our cookie consent banner or your browser settings.
| Provider | Purpose | Duration |
|---|---|---|
| Stripe | Payment processing security, fraud prevention, and PCI-DSS compliant freight settlement | Session / 1 year |
| Cloudflare | Network security, DDoS protection, and performance optimisation for cross-border lane access | Session |
7. Managing Your Cookies
You can control and delete cookies at your discretion. You can delete all cookies currently stored on your device and configure most browsers to prevent new cookies from being placed. Note that disabling essential cookies will prevent access to the CargoPay freight settlement platform.
8. Cookie Consent Banner
When you first visit CargoPay, you will be presented with a cookie consent banner that allows you to:
- Accept all cookies (essential + optional)
- Accept only essential cookies required for platform operation
- Customise your cookie preferences by category
You can modify your cookie preferences at any time through the cookie settings link available in the footer of every page.
9. Changes to Policy
We may update this Cookie Policy periodically to reflect changes in platform technology, regulatory requirements, or operational practices. We will notify you of significant changes through the cookie consent banner or platform notification. Continued use of the platform after changes constitutes acceptance of the updated policy.
10. Contact Information
For questions about this Cookie Policy or our data practices, contact our Data Protection Officer at:
Email: info@tarlabs.es
Subject: Cookie Policy Inquiry
Last Updated: April 2026