Terms of Service

1. Acceptance of Terms

By accessing or using the CargoPay freight payment orchestration platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our freight settlement services. These terms apply to all platform participants, including carriers, shippers, freight brokers, logistics coordinators, and other registered users.

These terms constitute a legally binding agreement between you and CargoPay. By initiating freight payment operations on our platform, you represent that you possess the legal authority to enter into this agreement on behalf of yourself or the logistics entity you represent.

2. Freight Payment Orchestration Services

CargoPay provides a secure payment orchestration platform engineered specifically for the European logistics and freight transport industry. Our freight settlement services include:

• Bank-grade payment processing for FTL, LTL, and multimodal freight transactions
• Flexible payment workflows: Full Capture, Authorize & Capture, and Deposit & Balance settlement options
• VIES-verified network of carriers and shippers across 27 EU member states
• Automated freight invoicing with EU VAT Directive compliance and reverse-charge mechanism handling
• Multi-layer fraud detection, behavioral analytics, and CMR liability verification

3. Carrier & Shipper Registration and KYC Verification

To participate in CargoPay freight settlement operations, you must complete the registration process and pass our comprehensive KYC verification procedures. All information provided during registration must be accurate, complete, and kept current throughout your platform membership.

Our verification protocol may include commercial registration documents, CMR insurance certificates, fleet operational credentials, VIES VAT validation, and additional documentation as required by our compliance framework. Failure to provide accurate information or maintain current credentials may result in suspension or termination of your freight payment access.

4. Payment Workflows and Settlement Terms

CargoPay orchestrates freight payment settlements between parties in the European logistics industry. We act as a secure intermediary to ensure reliable and compliant freight transactions. Our payment orchestration services are subject to the following conditions:

• All freight payments must comply with applicable EU regulations, including the EU VAT Directive 2006/112/EC
• Shippers are responsible for ensuring sufficient funds are available for authorized freight settlements
• Freight settlement processing times may vary based on payment workflow method and cross-border requirements
• Payment disputes related to freight delivery must be reported within 30 days of the CMR transaction date

5. Platform Fees and Stripe Processing Charges

Use of CargoPay freight payment orchestration services is subject to fees as disclosed in our pricing schedule. All fees are clearly presented before freight transaction completion. Current fee structure:

6. User Responsibilities and CMR Compliance

As a CargoPay platform participant, you agree to:

• Maintain the confidentiality of your platform credentials and freight payment authorization tokens
• Report any unauthorized access to your freight account or suspicious settlement activity immediately
• Use the platform exclusively for legitimate freight transport and logistics settlement purposes
• Comply with all applicable EU transport regulations, CMR conventions, and national freight laws
• Refrain from interfering with the proper functioning of the freight payment orchestration platform

7. Intellectual Property

All content, features, and functionality on the CargoPay freight payment platform—including our payment orchestration algorithms, fraud detection systems, and logistics analytics dashboards—are the exclusive property of CargoPay and are protected by European and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of our platform content without explicit written permission.

8. Disclaimer of Warranties

THE CARGOPAY FREIGHT PAYMENT PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE FREIGHT SETTLEMENT SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPATIBLE WITH ALL EXTERNAL TMS/WMS SYSTEMS.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CARGOPAY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE FREIGHT PAYMENT PLATFORM, INCLUDING BUT NOT LIMITED TO DELAYED SETTLEMENTS, CARRIER NON-PERFORMANCE, OR FREIGHT DELIVERY DISPUTES.

10. Account Suspension and Termination

CargoPay reserves the right to suspend or terminate your access to the freight payment platform at our sole discretion, without prior notice, for conduct that we believe violates these terms, compromises platform security, or is harmful to other carriers, shippers, or logistics participants.

11. Amendments to Terms

We may modify these terms at any time to reflect changes in our freight payment orchestration services, EU regulatory requirements, or platform functionality. We will notify users of significant changes via email or through platform notifications. Continued use of the freight payment platform after changes constitutes acceptance of the amended terms.

12. Contact Information

For questions about these Terms of Service or our freight payment orchestration platform, please contact us at: